Frequently Asked Questions

Standard cleaning in Auburn starts at $95 for a 1-bedroom and $150 for a 3-bedroom home. Deep cleaning runs $195–$350 depending on size. Move-out cleaning starts at $175 for a 1-bedroom. All prices are flat-rate — confirmed before we arrive. See our full pricing page for the complete breakdown.

Our standard clean covers all bedrooms (dusting, vacuuming, linen changes on request), bathrooms (toilets, sinks, showers/tubs, mirrors), kitchen (counters, stovetop, sink, exterior appliances), living areas (dusting, vacuuming, mopping hard floors), and trash removal. We bring all supplies and equipment.

A standard clean maintains a home that's regularly cleaned. A deep clean goes much further: inside the oven, inside the refrigerator, inside cabinets, baseboards, window sills, door frames, ceiling fans, light fixtures, and all the areas a standard clean skips. We recommend a deep clean as a first visit, then switch to recurring standard cleanings.

No — most of our customers aren't home. You can leave a key, use a lockbox, or grant garage access. We send a before-and-after photo summary when the job is complete so you can see exactly what was done.

Yes. Every cleaner passes a thorough criminal background check, identity verification, and sex offender registry check before their first job. Auburn Cleaning carries general liability insurance, and our cleaners carry their own insurance as well. Your home is covered.

Yes. We bring all cleaning products and equipment. If you prefer specific products (for allergies, eco-friendly preferences, or pet safety), just let us know and we can accommodate or bring your preferred supplies.

If you're not satisfied with any part of your clean, contact us within 24 hours and we'll send someone back to re-clean that area — free of charge, no questions asked.

We recommend booking your move-out clean 7–14 days before your lease end date, especially in May and August when Auburn move-out demand is highest. Same-week booking is possible but not guaranteed during peak periods. Move-out cleans require the home to be empty or mostly empty before we begin.

It significantly improves your chances. Our move-out clean covers every area landlords inspect: inside ovens and refrigerators, cabinets, baseboards, window sills, bathroom grout, and all floors. We can also provide a completion checklist to show your landlord.

Yes — we specialize in student apartments, off-campus housing, and dorm-adjacent rentals throughout the Auburn University area. We know the May and August lease-turnover surges well and schedule accordingly. Book early during exam/move-out periods.

We offer turnover cleaning for Auburn Airbnb and vacation rental hosts — including linen changes, restocking, and photo-ready presentation. We can coordinate with your checkout time and are available on home football game weekends with priority scheduling. Notify us of your booking calendar and we can set up automatic turnovers.

Most Auburn households do best with bi-weekly cleaning (every two weeks). Weekly cleaning is great for busy families or homes with pets. Monthly is fine for lighter-use homes or vacation properties. We customize the schedule and checklist to your home.

No special prep needed — we'll work around clutter. For best results, pick up any items off the floor (clothes, toys, dishes) so we can clean the surfaces beneath. If you have pets, let us know in advance. Dishes in the sink: we'll clean around them, or load them in the dishwasher if you prefer.

Cancellations made 24+ hours before your scheduled service are free. Cancellations within 24 hours are charged 50% of the job. Same-day no-shows are charged the full amount. We appreciate as much notice as possible so we can offer the slot to another customer.

Yes. We serve Opelika, AL fully — including areas along Veterans Parkway, Pepperell Parkway, and the Highway 280 corridor. Same pricing, same team, same guarantee.